ACA History

PT. Asuransi Central Asia was established on 29th August 1956. Since established until now ACA has played inherent role in economics development Indonesia. Until this time, ACA continues tradition during more than 55 years give contribution in the world of insurance and economics Indonesia especially general insurance.

Our Protection is Your Comfort

Besides conventional business, ACA has ventured into the micro insurance sector supported with its wide distribution network throughout the Indonesian archipelago. Although the individual premiums are low, in line with its simple but this class of business provides clear specific protection.

ACA has assets amounting to Rp 4.537 trillion, 36 branches and 24 representative office that are located through out Indonesia, 1 (one) sharia unit in Jakarta together with approximately 1.200 employees. As per December 2010 the company’s net worth is approximately Rp 3.3 trillion and RBC (Risk Based Capital) of 301.70%, exceeding the minimum statutory requirement of 120%.

One of the most significant achievements of ACA is the successful implementation of technology especially in the area of service delivery and after sales services for our retail products.

In operating our business, ACA endeavor to create a strong and professional management team that has its base on good corporate governance principles.

The Company is committed to provide the best protection supported by superior service standards. In addition, the company endeavor to be a company committed to its customer, through its reliable services in line with our motto "Our Protection is Your Comfort".


To be a leading professional insurer, postured for sustained growth, respected both locally and internationally.


∞ To be an institution delivering sound financial performance.
∞ To be acknowledged as a responsible corporate citizen
∞ To be known for its work environment that supports a sense of belonging and upliftment for its staff.
∞ And above all to be recognized as a provider of the highest quality to its valuable customer.

Milestone ACA

Date Event
29 August 1956 "Oriental NV" company is established with office location at Asemka.
5 August 1958 "Oriental NV" turn into PT Asuransi Central Asia.
30 April 1975 Subsidiary company PT Life insurance Central Pan Asia (CAR) opened.
1991 ACA sold Growing tree insurance policy for the first time in Indonesia.
1992 ACA pay claim to Garuda Indonesia airline that fall victim in Medan.
1993 ACA pay claim to Mandala airline that fall victim in Medan.
1994 Launching Motto "our protection is your comfort"
10 November 1997 ACA pay claim to Garuda Indonesia airline that fall victim in Sibolangit
1997 ACA pay personal accident claim to passanger of Silk Air in Palembang, South Sumatra.
19 January 1998 Grand opening ACA new office in Wisma Asia , Slipi, West Jakarta.
1998 ACA pay of May riot claim 1998 as much as Rp 460 billion or can be reach 30% from totalize insurance claim at that time.
1998 ACA incharge as an inisiator to Batam Rendezvous event.
5 August 1998 Pusdiklat Asuransi ACA in Ciloto is opened.
15 December 1998 ACA launching Hotline ACA 24 hours.
1999 ACA first time provides facility ACA Motor Assistance that give first service of substitution car in Indonesia.
2001 ACA executes program One Day Experince (ODE).
July 2003 ACA receive best insurance reward from INFOBANK magazine.
23 October 2003 ACA receive SUPERBRANDS awards in 2003 - 2004
12 August 2004 Service Unit ACA Syariah is opened.
30 November 2004 ACA pay claim to Lion airline that fall victim in Solo.
January 2005 ACA pay of claim proffering tsunami Aceh and Medan at the end of December 2004. Totalize claim payment that paid reach Rp 70 billion cover properties class, personal accident and casualty.
9 March 2005 Hotline ACA receive Call Center Award 2005 from Majalah Marketing and Center for Customer Satisfaction & Loyalty.
9 May 2005 Year of customer Focus. Campaign "SENYUM ACA".
3 June 2005 One Day Experience (ODE) ACA in Trisakti University.
28 May 2006 ACA & CAR participates in Posko Peduli Korban Gempa Yogyakarta.
29 August 2006 Gold anniversary of ACA with theme "50 years of trusts, care & commitment".
9 - 10 September 2006 ACAVAGANZA, anniversary celebration 50th ACA for employees in Mal Mega Glodok Kemayoran, Jakarta.
10 September 2006 New product launching "Travel Safe and Personal Safe".
2007 Acuisition of HARTA insurance
January 2007 ACA receive Superbrands Award
28 February 2007 ACA pay claim of flood in Jakarta and its surroundings. Noted 363 case of motor vehicle claims, 513 case of properties insurances with estimate of claim amount reach Rp 210 billion.
March 2007 ACA received TOP Brand Award for category of car insurance from Marketing magazine & Frontier Consulting Group.
28 May 2007 Hotline 24 hour of ACA receive The Best Call Center 2007. Entered appreciation The Best Team Leader category Call Center capacities below/under 50 seatses from Indonesia Call Center Assosiation (ICCA).
July 2007 ACA receive award “very good” from Info Bank magazine of for group of insurance company with premium bruto above Rp 200 billion.
23 August 2007 Launching of ASRI – Asuransi Rumah Idaman.
September 2007 ACA pay of earthquake accident claim in Padang and Bengkulu
December 2007 Premium ACA penetrates Rp 1 Triliun.
9 January 2008 Launching of Travelsafe Domestic.
8 September 2008 ACA conducts payment of personal accident claim for 5 workers people tower transmitter of RCTI TV station as much as Rp 500 million.

ACA Manajemen

Dewan Komisaris Anthoni Salim President Commissioner
Board of Commissioners Phiong Phillipus Darma Commissioner
Indomen Saragih Commissioner
Bahder Munir Syamsoeddin Independent Commissioner
Dewan Direksi Teddy Hailamsah President Director
Board of Directors Juliati Boddhiya Director
Arry Dharma Director
Debie Wijaya Director
Penasehat   John Ng
Kepala Direktorat   Juliati Boddhiya Distribution & Business Development
Head of Directorates Arry Dharma Corporate Treasury & Information Technology
Muljadi Kusuma Agency, R & D - Marketing Communication,Micro Insurance & Sharia
Debie Wijaya Product Line Management
Eduardus Agus S. D. Motor Car and Accident & Health
A. Anton Lie Human Capital & General Administration
  Yulianto Piettojo Technical Support
Kepala Divisi Bolim Handaya Bureau of Internal Audit
Head of Divisions Stephanus Soelistio Business Operational I
Teddy Wahyudi Business Operational II
Yanuar Quenda Business Operational III
Hendra Saputra Business Operational IV
Daniel Gunawan Credit, Aviation, Bonding, Liability & Energy
Yulianto Piettojo Reinsurance & Technical Support
Saptono Boedi Santoso Marine Cargo & Hull
Ludy Hadiyanto Property, Engineering & Casualty
Even Denny Fransisca Claims
Hardy Gunawan Investment
Kumala Sukasari Budiyanto Corporate Finance
Pardjo Yap Information Technology
Hendro Haliman Corporate Secretary
Nurham Business System, Procedure and SQC
Inge F. Gozali General Affairs
I Made Budiana Human Resources
Tommy Nelson Barus Legal
Zaafril Razief Amir Financial Insurance
Kepala Wilayah Pamilang Situmorang Jakarta 1
Regional Managers Indradi Prasodjo Jakarta 2 & Batam
Harun Kusuma South Sumatra
P. Widjaja Tandra Kalimantan
Antonius Julianto Central Java & Sulawesi
Fendi Wijaya East Java

Kepala Departemen Shierly Maeliana Accounting
Head of Departments Sonya Sabirin Finance
Sander Dewantara Collection
Togi Panggabean Finance Reinsurance
Shirley Garumi Treasury
Anton Djajadi Mainframe data base & Management Support
Jakub Nugraha Micro Insurance
Nia Arsiani R & D - Marketing Communications
Prasadja Wonosetiko Technical Administration
Willib Wong Reinsurance Treaty
Miranty Reinsurance Facultative
Bambang Agus P. Bonding & Credit
Wibatsu Dwijono Liability
Hasudungan Sianipar Marine Cargo
Ali Soepomo Property
Rustiati Andriyas Accident & Health
Henri Johnson Sitorus Risk Management
Edy Djoko Non Property Claim
Masriana E. T Property Claim
Melliana Property Claim - External
Sugeng Untung Subandi Accident & Health Insurance Claim
Alex Hendrik Actuary
N Gunarko Widodo Leasing Business I
Sugihjanto Sungkono Leasing Business II
Teguh Iman Jaya Underwriting & Analysis Motor Car
Irvan Prasetyo Dealership & Direct Business
Eduardus Hussein S.P. Oto Claim Center
Melvin Analysis & System Development
Sawitri Widjaya Office Administration
Poerjati Karta Recruitment, Selection & Employees Benefit
Hellen Damayanti Learning & Development
Inge Melinda BUMN, Energy / Oil & Gas , Corporate
Iwan Tauchid BUMN Business
Erry Sadewo Energy / Oil & Gas
Oenang Tjandra Broking Business I
Edison Broking Business II
Tolito Eddy Silvensius Broking Business III
Fransisca Lenny Group Business

ACA Office Branch & Representative

Komp Mitra Bekasi Blok B No.5
Jl. Ir. H. Juanda No.151
Bekasi 17111
Ph.(021) 88345178-79
Fax.(021) 88345177
Komplek Balikpapan Baru
Komplek Balikpapan Baru Blok AB - 1 No.22
Balikpapan 76114
Ph.(0542) 7029956
Fax.(0542) 8879505

Bintaro Jaya Sektor IX Blok D1- D3
Jakarta 12330
Ph.(021) 7451923-24
Fax.(021) 7451925
Jln. S. Parman No. 87,Padang Jati
Bengkulu 38226
Ph.(0736) 20265
Fax.(0736) 20265
Jln. Siliwangi No. 72 E
Bogor 16134
Ph.(0251) 8326248, 8312317
Fax.(0251) 8314097
Jl. Jend. Sudirman No. 27
Binjai 20714
Ph.(061) 882 8530
Fax.(061) 882 8530

Mal Ambasador – No 2 & 3
Jl. Prof.Dr.Satrio
Jakarta 12940
Ph.(021) 5760608(hunting)
Fax.(021) 5760605, 5760607
Bukit Tinggi
Jl.Raya Padang Luar Bukit tinggi KM.4 No.8
Bukit tinggi 26181
Ph.(0752) 32848
Fax.(0752) 32898

Jl. Cikini Raya No. 60 D-E
Jakarta Pusat 10330
Ph.(021) 3163000
Fax.(021) 3149006-07
Gedung Asuransi Central Asia
Jl. Pasar Baru Ruko No. 60
Cianjur 43215
Ph.(0263) 269666
Fax.(0263) 260431

Duta Merlin
Komp Duta Merlin Blok A No.4-5
Jl. Gajah Mada No. 3-5
Jakarta 10130
Ph.(021) 6333073
Fax.(021) 6338526, 6338536
Jl. Ciledug No. 194
Garut 44112
Ph.(0262) 240147
Fax.(0262) 240147

Jl.Raya Jatinegara Barat No 141
Jakarta Timur 13310

Jakarta (Pondok Indah)
Infiniti Pondok Indah
Jl. TB Simatupang Kav. 3B Pondok Indah
Jakarta Selatan 12310
Ph.(021) 7507837, 7507417, 7507657, 7507687
Fax.(021) 7508971

Wisma Asia Lantai 10, 12-15
Jln. Letjen S. Parman Kav 79
Jakarta 11420
Ph.(021) 56998288, 56998222
Fax.(021) 5638029
Jl. Urip Sumoharjo No.28 A Kel. Selamat kec. Telainaipura
Jambi 36129
Ph.(0741) 671144
Fax.(0741) 65199
Kelapa Gading
Jl. Raya Gading Boulevard Timur Blok NE 1 No.46-47, Kelapa Gading
Jakarta 14240
Ph.(021) 4535859
Fax.(021) 4535860
Jl. Diponegoro No. 17
Ph.(0331) 421493
Fax.(0331) 421493

Jl. Prof. Dr. Latumenten No. 28 A-C
Jakarta 11330
Ph.(021) 6325058-59
Fax. (021) 6325055, 6329355
Jl. Tuparev no 406 B, Johar
Karawang 41314
Ph.(0267) 410888
Fax.(0267) 410777

Puri Indah
Ruko Sentra Niaga Puri Indah Blok T1 No 15
Jl.Puri Agung, Kembangan
Jakarta 11610
Ph.(021) 58302236
Fax.(021) 58301908
Jl. Brawijaya No. 40 Blok B-17 (Gedung CAR)
Ph.(0354) 685430

Jl. Merdeka No. 296 A-B
Tangerang 15114
Ph.(021) 5520488
Fax. (021) 5520489, 55769131
Jl.Diponegoro No.311
Ph.(0623) 347789
Fax.(0623) 347788

Unit Syariah
Jl. Jatinegara Barat I Blok B4 No. 135
Jakarta Timur 13310
Ph.(021) 8191029
Fax.(021) 8191006
Jl. Agus Salim No. 38A
Kudus 59318
Ph.(0291) 440213
Fax.(0291) 435542

Bandar Lampung
Jl. Hasanuddin No. 123
Bandar Lampung 35224
Ph.(0721) 481506
Fax.(0721) 485821
Jl. Jaksa Agung Suprapto No. 72 A-B
Ph.(0341) 335595
Fax.(0341) 335595

Wisma HSBC Lt. 5
Jl. Asia Afrika No. 116
Bandung 40261
Ph.(022) 4236766 (Hunting)
Fax.(022) 4231986,4215566
Jl. Lumimuut No. 8
Ph.(0431) 874471
Fax.(0431) 874471

Jl. Pangeran Antasari No. 147 B
Banjarmasin 70233
Ph.(0511) 3252347, 3263433, 3264678
Fax.(0511) 3255712
Gedung CAR
Jl. Panca Usaha No. 25B Cakranegara
Lombok , Mataram
Ph.(0370) 622650
Fax.(0370) 640662

Komplek Diamond City Mall (DC Mall) Blok Ruko No. 03
Jl. Duyung Pasar Angkasa Tanjung Uma
Batam 29432
Ph.(0778) 454022,453864, 427087
Fax.(0778) 454153
Medan (Serdang)
Komp Serdang Mas blok A no.1
Jl. Prof. H. M. Yamin SH
Medan 20233
Ph.(061) 4556018
Fax.(061) 4555846
Wisma ACA
Jl. Pemuda No. 65
Ph.(0231) 244596,244696
Fax.(0231) 211715
Pangkal Pinang
Jl. Depati Hamzah no. 346
Bangka 33136
Ph.(0717) 438 335
Fax.(0717) 438 335

Gedung CAR Lt. 1
Jl. P.B. Sudirman No. 10
Ph.(0361) 248738, 234467 (ext. 114 &113)
Fax.(0361) 237807
Ruko Gajah Mada No. 20
Jl. Gajah Mada
Pekalongan 51119

Kantor Cabang Khusus (KCK)
Jl. Bangka Raya No. 10 Mampang
Jakarta 12720
Ph.(021) 7198380, 71790779
Fax.(021) 7198360,7198370
Pematang Siantar
Jl. Merdeka No. 246
Pematang Siantar 21132
Ph.(0622) 434818, 435843
Fax.(0622) 435839
Jl. Mappanyukki No. 46-48
Makasar 90125
Ph.(0411) 8111800 (3 lines)
Fax.(0411) 8111801
Jl. Dr. Soetomo No. 137
Ph.(0335) 425458
Fax.(0335) 425458

Medan - Bukit Barisan
Jl. Bukit Barisan No. 3A & 3C
Medan 20111
Ph.(061) 4516122, 4155927
Fax.(061) 4514226
Jl. Situmpur No. 107
Purwokerto 53142
Ph.(0281) 623902
Fax.(0281) 623902

Jl. Damar No. 48 A
Padang 25116
Ph.(0751) 32388
Fax.(0751) 21152
Jl. Ahmad Yani No. 133
Sampit 74322
Ph.(0531) 22055
Fax.(0531) 31693
Jl. Letkol Iskandar No. 40 RT. 10 Kel.24 Ilir
Ph.(0711) 355638,373087
Fax.(0711) 311873
Ruko Serang City Blok RA no.3
Jl. Raya Cilegon, Kelurahan Drangong, Kecamatan Taktakan Serang
Ph.(0254)849 0806, 849 0811
Fax.(0254) 848 1322

Jl. Soekarno Hatta No.49
Pekanbaru 34596
Ph.(0761) 64335,64336,64339
Fax.(0761) 63942
Ruko Gading Serpong Blok SG 01/28
Kelurahan Pakulonan Barat, Kecamatan Kelapa Dua Tangerang
Fax.(021) 54213166

Jl. Diponegoro No. 151 C-D
Pontianak 78117
Ph.(0561) 734889,736927,733709
Fax.(0561) 732534
Jl. Diponegoro No. 22C
Singkawang 79123
Ph.(0562) 631463
Fax.(0562) 632250

Jl. K. H Agus Salim No. 11
Samarinda 75117
Ph.(0541) 202317, 202319
Fax.(0541) 202320
Jl. Oto Iskandardinata No. 6
Ph.(0260) 420440
Fax.(0260) 420440
Jl. M.T. Haryono No. 551
Semarang 50136
Ph.(024) 8414824, 8446231
Fax.(024) 8316165
Tanjung Pandan
Komp Kantor Devan Astika
Jl. Yos Sudarso No. 302 Tanjung Pandan
Belitung 33411
Ph.(0719) 22628
Fax.(0719) 22628

Jl. Slamet Riyadi No. 235
Solo 57151
Ph.(0271) 647885, 647686, 644761, 647160
Fax. (0271) 645556
Tanjung Pinang
Bintan Trade Centre Blok A No. 6
Jl. Wiratno
Tanjung Pinang 29124
Ph.(0771) 316855, 316866
Fax.(0771) 316877
Komp. Sukabumi Raya Ruko I
Jl. Tipar Gede No. 32-33 Sukabumi 43141
Sukabumi 43141
Ph.(0266) 225323-24
Fax.(0266) 224425
Jl. Sutisna Senjaya No. 46
Ph.(0265) 333322
Fax.(0265) 334466

Jl. Veteran No. 7 & 7A
Surabaya 60175
Ph.(031) 3522418, 3534390, 3523089
Fax.(031) 353427, 3570505
Jl. Martoloyo No.51
Tegal 52122
Ph.(0283) 355126
Fax.(0283) 355126

Tiang Bendera
Jl.Tiang Bendera II No.90
Jakarta 11230
Ph.(021) 6908284 (Hunting)
Fax. (021) 6907174, 6928783
World Trade Centre Mangga Dua
Lantai 1 Blok CL 001 Gedung WTC Mangga Dua
Jl. Mangga Dua Raya No. 8
Jakarta Utara 14430
Ph.(021) 299 86599, 272 22990
Fax.(021) 299 86577
Gedung BCA
Jl. Sultan Hairun No. 24
Ambon 97126
Ph.(0911) 352429
Fax.(0911) 352429

Ruko Gajah Mada
Jl. Gajah Mada No. 21-23
Ph.(0274)580751, 548316, 564223
Fax.(0274) 580 750

Annual Report

Annual Report 2009:

Annual Report 2009.pdf 

Annual Report 2010:

Annual Report 2010.pdf 

Annual Report 2011:

Annual Report 2011.pdf 

Annual Report 2012:

Annual Report 2012.pdf 

Annual Report 2013:

Annual Report 2013.pdf 

Annual Report 2014:

Annual Report 2014.pdf 

Financial Report

Financial Report 2009:

Financial Report 2009 

Financial Report 2010:

Financial Report 2010 

Financial Report 2011:

Financial Report 2011 

Financial Report 2012:

Financial Report 2012 

Financial Report 2014:

Financial Report 2014 


For more than 50 years ACA has received various awards in insurance field. Some of the awards are :

NASRE info bank majalah Investor
Penghargaan Nasional RE
Pemberi Bisnis Terbaik III 1998 - 2001
Penghargaan Info Bank
Insurance Award 2003
Penghargaan Majalah Investor
Asuransi Terbaik 2003
Superbrand 2006 Superbrand 2005 Superbrand 2006 Plakat
Penghargaan SuperBrands
2003 - 2004
Penghargaan SuperBrands
2005 - 2006
Penghargaan SuperBrands
Bisnis Indonesia Muri Info Bank
Penghargaan Bisnis Indonesia Award 2006 Penghargaan MURI 2007
Penyelenggaran Kuliah Umum dengan Peserta Terbanyak
Penghargaan Info Bank
Insurance Award 2007
MRG Service Award Info Bank 2007 MRG Service Award 2008
MRG Outstanding Affiliate Service Award 2007 Penghargaan Info Bank
Insurance Award 2008
MRG Outstanding Affiliate Service Award 2008
MRG Service Award 2009 MURI 2010 SQA 2010
MRG Outstanding Affiliate
Service Award 2009
MURI 2010 Penyelenggara
Kuliah Umum Asuransi dengan
Peserta Terbanyak
Service Quality Award 2010
Top Brand Award 2011 Indonesia Insurance Award 2012 Filateli Indonesia 2012
Top Brand Award
2011 Category: Car Insurance
Indonesia Insurance Award 2012 Filateli Indonesia 2012
Infobank 2012 Digital Brand 2012 Syariah InfoBank 2012
Penghargaan Infobank
Insurance Award 2012
Penghargaan Infobank
Insurance Award 2012
Kategori: Digital Brand
Penghargaan Infobank
Sharia Finance Award 2012
Bisnis Indonesia 2012 InfoBank 2013 Piagam Karim 2014
Penghargaan Bisnis Indonesia
Insurance Award 2012
Penghargaan Infobank
Insurance Award 2013
Golden Trophy
Penghargaan Piagam Karim
Islamic Finance Award 2014
Rank 1 Finance Award 2014 Rank 2 Finance Award 2014 Rank 3 Finance Award 2014
Penghargaan Piagam Karim
Islamic Finance Award 2014
Kategori: Best Islamic General Insurance
Penghargaan Piagam Karim
Islamic Finance Award 2014
Kategori: Top-Growth Islamic General Insurance
Penghargaan Piagam Karim
Islamic Finance Award 2014
Kategori: Best Risk Management
Islamic General Insurance
Most Finance Award 2014
Penghargaan Piagam Karim
Islamic Finance Award 2014
Kategori: The Most Profitable
Islamic General Insurance
Penghargaan Majalah investor
Premi Asuransi Mikro terbesar 2014
Penghargaan Warta Ekonomi
Living Legend Company 2014


PT. Asuransi Central Asia open opportunities for you to join our team.

Jobs available :

# Account Officer

# Surveyor Oto Claim Centre (OCC)

# Collection Officer

# Reinsurance Facultative

# Underwriting

Send your Application, CV, Recent Photo & Expected Salary to our Human Resources Department at :

PT. Asuransi Central Asia
Wisma Asia Lt.15
Jl. Letjend S. Parman Kav. 79,
Jakarta Barat 11420
+62-21-56998288, +62-21-5638028

We always continuing to give our best services to our customer as our motto :"Our Protection is Your Comfort."